Josie is a star. Lovely friendly lady who did a fantastic job in firstly - working out how to - and then altering my leathers so that I could actually breathe! They fit perfectly now and I'm so pleased. Also fitting a new zipper in my other half's boot so thank god gaffer tape not needed anymore! I cannot recommend Josie enough and have already. Top notch workmanship and fast efficient turn around. Thanks Josie. xx