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Category: English on the phone
  1. When I receive a call do I have to say? Who is calling? or Who call? When I'm going to hang up the phone should I say? Thanks for called or Thanks for calling?
  2. If I receive a call from a stranger, and I am not the person he or she wants to call. I mean the person has called the wrong number. Then what should I say to tell them that they called the wrong number?
  3. Can I say

    1>may i know who is it speaking?

  4. What is the difference between "Call me in /after 15 minutes"?

  5. I am a secretary in an office.

    When I answer the phone, I am very stressed. So sometimes I can't hear clearly what the caller says. Or I forget how to anwer them. Because when I hear a foreign accent I am nervous. Can you give some suggestions? Thanks!

  6. A caller wants to speak to my colleague who is seated a short distance away. Instead of calling the colleague over to me I want to take the cellphone over to him. How do I convey this to the caller ?
  7. Can I say: 1>is it peter speaking? (i say this when i make a call and i donot know who is speaking at the other end i am asking him)
  8. Am a house wife. I hesitate to go to english learning school.I want to improve my spoken english over phone. I want somebody would talk to me on phone for 15-30 minutes daily. please suggest me the site.
  9. what sentence will be used when i msg to my boss, mr. harish called u somtime before
  10. Dear Ellie, How do you call a phone call that was just intended to disturb you? The person found out your phone number and call you in order to swear at you or play jokes on you. Thanks a lot for your help.
  11. What sentence should I use when a caller asks me to tell my boss to return his call?
  12. Hi, i just want to know the website where i can chat on phone in english or where i can improve my speaking english
  13. How can I answer a phone call? Is it only "Ken speaking" or can i say "Ken's speaking" or is "it's Ken's speaking" also correct? Thanks very much!
  14. What is the difference between "Call me in /after 15 minutes"? The answer given looks same, can you please explain eloborately.
  15. If I want to know what the calling is about, how should I ask other than "What is it regarding about?"
  16. i want to improve my english over telephone.Can u give the related links? I want to learn english as ESL.I think i've enough english grammer knowledge but i do hasitate while speaking.
  17. When I formally talk to somebody I don't know on the phone, should I introduce myself by saying "My name is..." or "this is..."?
  18. Hi! If we meet some new person in the real life we would say "nice to meet you Mr Sullivan!" or something like that. I would like to know if I ask somebody ON THE PHONE "May I know your name, mr?" or "What is your name please?" and the person on the other side tells me his name, then what is the appropriate phrase in BrE to tell him that I am happy to get acquainted with him or to know him?
  19. when we want to introduce ourselves on the phone what should we say?and what is the differences between "This is Sally." and "I'm Sally."
  20. How to answer the telephone on behalf of someone else who does not want to be disturbed.
  21. If a person makes a call and ask, is someone available? is it correct to say he is not available, please take this number ---------------------- If a person makes a call and asks, "Is someone available?" Is it correct to say he is not available, please take this number?
  22. Is it correct to say, he is talking on another phone ---------------------- Is it correct to say, he is talking on another phone.
  23. on phone can we say ; you can replace the wrong number with the following number? ----------------- On the phone can we say ; you can replace the wrong number with the following number?
  24. How to answer the phone when someone asks for someone which is unavailable? Please Help!! :) :) I will greatly appreciate it!! ----------------------- How to answer the phone when someone asks for someone who is unavailable? Please help. I will greatly appreciate it.
  25. Is it wright to to use the word ,do me a call when you want someone to call you or when you want to call someone ? -------------------- Is it right to use the words, do me a call when you want someone to call you or when you want to call someone?
  26. Why don't you attend my call
  27. she is not in her place can u call after some time or i will forward your mesage to her __________________ She is not in her place. Can u call after some time, or I will forward your message to her.
  28. I understand you are not supposed to end a sentence with a proposition. What's the appropriate way to ask, "What number shall we call you at?"
  29. Is it correct to say could you make a call for me? --------------------- Is it correct to say, Could you make a call for me?
  30. When asking someone to call my phone number do I say call me AT (number) or ON(number) Thank you.
  31. in real world we meet some new person,we say that "nice to meet you" how we perform on online chating or in phone call ------------------- In the real world when we meet someone we say "nice to meet you". What do we say when we are chatting online, or during a phone call?
  32. is it correct to say \"can you please call me\"



  1. When I receive a call do I have to say? Who is calling? or Who call? When I'm going to hang up the phone should I say? Thanks for called or Thanks for calling?

    When you answer a call and you want to know who is on the phone you should say "Who's calling, please?"

    When you hang up you should say "Thank you for calling." (Be sure it was them who called you though!)

    Here is a whole section on answering the phone.

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  2. If I receive a call from a stranger, and I am not the person he or she wants to call. I mean the person has called the wrong number. Then what should I say to tell them that they called the wrong number?
    At home: I think you have the wrong number. Goodbye.

    At work: I'm afraid you have the wrong number. This is (name of company).

    I wouldn't give out too much personal information if you are at home, but at work you should be more polite.

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  3. Can I say

    1>may i know who is it speaking?
    You could say:-
    "May I know who is speaking?"

    A native speaker would say:-
    "May I ask who is speaking?" - Formal (business)
    "Who is speaking please?" - Informal
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  4. What is the difference between "Call me in /after 15 minutes"?
    Call me in 15 minutes. = Call me 15 minutes later. (Thanks Sriva for pointing out my mistake.)

    Call me after 15 minutes. = Call me when 15 minutes has gone by.

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  5. I am a secretary in an office.

    When I answer the phone, I am very stressed. So sometimes I can't hear clearly what the caller says. Or I forget how to anwer them. Because when I hear a foreign accent I am nervous. Can you give some suggestions? Thanks!
    Nerves are a terrible thing. I feel the same when I have to answer the phone in German! It's scary. However, it is part of your job and therefore you have to overcome your nervousness.

    First I would advise you to learn some stock phrases. Just learn them word for word until you feel comfortable with them. I have a list of English telephone phrases here.

    The best thing of course is practise. Ask your boss if he/she could allow you some intensive tuition, one on one is best and by intensive I mean an hour a day for a week, just practising making and receiving calls. I know not all companies are happy to spend the money needed, but it never hurts to ask. Even just buying a book on telephoning in English may help and could be used to benefit the whole company. I always advise companies to build a small library of English resources and if you need any help in what to buy I would be happy to give you some tips.

    Failing that if you have made any e-pals ask them to meet you on Pal Talk or arrange an MSN meeting and practise the sorts of calls you have at work. This is called role-playing, you pretend to be you and your friend pretends to be a customer.

    Take a deep breath before answering the phone. Most importantly remember to be friendly, polite and charming to the people who call you. If you are struggling, apologise and tell them. Above all put your fear of talking English on the phone into perspective: it's not going to kill you.
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  6. A caller wants to speak to my colleague who is seated a short distance away. Instead of calling the colleague over to me I want to take the cellphone over to him. How do I convey this to the caller ?
    Hmm - cellphone = mobile phone, honestly American English drives me nuts. I would say "I'll just pass you over to him/her."
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  7. Can I say: 1>is it peter speaking? (i say this when i make a call and i donot know who is speaking at the other end i am asking him)
    You could say:- "Is that Peter?" More formally you could ask:- "Am I speaking to Mr Jones?"
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  8. Am a house wife. I hesitate to go to english learning school.I want to improve my spoken english over phone. I want somebody would talk to me on phone for 15-30 minutes daily. please suggest me the site.
    You could try the following sites:- http://www.esljobfind.com/ http://www.gofluent.com/ I can't say whether they are any good or not.
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  9. what sentence will be used when i msg to my boss, mr. harish called u somtime before
    It depends on how long ago Mr Harish called. I would say:- Mr Harish called you a while ago. = quite a long time earlier. or Mr Harish called earlier. = a while ago. or Mr Harish just called. = not long ago.
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  10. Dear Ellie, How do you call a phone call that was just intended to disturb you? The person found out your phone number and call you in order to swear at you or play jokes on you. Thanks a lot for your help.
    We call it a nuisance call. When it's really nasty we call it a malicious call. In the UK they may be considered a criminal offence under Section 127 of the Telecommunications Act 2003.
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  11. What sentence should I use when a caller asks me to tell my boss to return his call?
    I rewrote your question, I hope I understood it correctly. You could say:- "I'll give him your message." or you could simply say:- "Certainly." !Note - remember to make sure you have the correct phone number. "Could I just check your phone number?"
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  12. Hi, i just want to know the website where i can chat on phone in english or where i can improve my speaking english
    Well I would say mine, but at the moment I'm a bit busy. I should be back talking online by October, so join the forum and I'll let you know exactly when. :-b PalTalk is a very good (mostly free) site for practising your spoken English and you may find some people willing to do role plays with you. There is a site that offers telephone teaching, but they're not free - http://www.englishcalling.com/home.html Good luck. :-)
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  13. How can I answer a phone call? Is it only "Ken speaking" or can i say "Ken's speaking" or is "it's Ken's speaking" also correct? Thanks very much!
    You wouldn't say: "Ken's speaking" or is "it's Ken's speaking". If you are at home it's fine to say say "Hi, Ken speaking".
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  14. What is the difference between "Call me in /after 15 minutes"? The answer given looks same, can you please explain eloborately.
    Let's say it's 8 o'clock now. Call me in 15 minutes, means you want the person to call you at 8.15 precisely. No sooner, no later. Call me after 15 minutes, means you want the person to call you some time after 8.15. So you could call them at 8.30.
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  15. If I want to know what the calling is about, how should I ask other than "What is it regarding about?"
    "What is it regarding?" or "May I ask what you are calling about?" or "What does it concern, please?"
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  16. i want to improve my english over telephone.Can u give the related links? I want to learn english as ESL.I think i've enough english grammer knowledge but i do hasitate while speaking.
    I would suggest you join Skype (skype.com). There are lots of English teachers offering their services. :)
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  17. When I formally talk to somebody I don't know on the phone, should I introduce myself by saying "My name is..." or "this is..."?
    Well I'd start with "Hello". :-) "My name is ..." is more formal.
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  18. Hi! If we meet some new person in the real life we would say "nice to meet you Mr Sullivan!" or something like that. I would like to know if I ask somebody ON THE PHONE "May I know your name, mr?" or "What is your name please?" and the person on the other side tells me his name, then what is the appropriate phrase in BrE to tell him that I am happy to get acquainted with him or to know him?
    On the phone I would simply say, "It's nice to talk with you Mr Sullivan."
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  19. when we want to introduce ourselves on the phone what should we say?and what is the differences between "This is Sally." and "I'm Sally."
    No difference in meaning, but it would be more usual on the phone to say, "This is Sally." You could also say, "Sally speaking", or more informally (when the person on the other end knows you, "Hi, it's Sally". You'd usually introduce yourself "I'm Sally" when you're face to face with someone.
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  20. How to answer the telephone on behalf of someone else who does not want to be disturbed.
    http://www.learnenglish.de/telephone/phonephrases.htm
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  21. If a person makes a call and ask, is someone available? is it correct to say he is not available, please take this number ---------------------- If a person makes a call and asks, "Is someone available?" Is it correct to say he is not available, please take this number?
    It would be more polite to say something like, "I'm sorry, he's not free at the moment, may I take a message?" Or if you want the person to contact him directly you could say; "I'm sorry he's not here at the moment, but you can reach him on this number ......"
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  22. Is it correct to say, he is talking on another phone ---------------------- Is it correct to say, he is talking on another phone.
    Yes, but it would be more natural to say "He's on another call". There are more phone phrases here:- http://www.learnenglish.de/telephone/phonephrases.htm
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  23. on phone can we say ; you can replace the wrong number with the following number? ----------------- On the phone can we say ; you can replace the wrong number with the following number?
    You could say it, but it might confuse the caller. Just say, "Try calling this number: ... ... ...", or simply "This is the correct number ... ... ...".
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  24. How to answer the phone when someone asks for someone which is unavailable? Please Help!! :) :) I will greatly appreciate it!! ----------------------- How to answer the phone when someone asks for someone who is unavailable? Please help. I will greatly appreciate it.
    It depends on why they're unavailable, but you could say:- I'm sorry, he / she is unavailable at the moment. or if you want to be specific:- I'm sorry, but he/she's out of the office at the moment. I'm afraid he/she's on the other line at the moment. I'm sorry, but he / she can't come to the phone at the moment. There are some more common phone phrases here.
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  25. Is it wright to to use the word ,do me a call when you want someone to call you or when you want to call someone ? -------------------- Is it right to use the words, do me a call when you want someone to call you or when you want to call someone?
    If you want someone to call you you can say:- "Call me." or "Give me a ring." or "Phone me." When you want to call someone you could ask:- "May I call you?" or "Can I ring you?"
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  26. Why don't you attend my call
    Why don't you answer my call? Why didn't you answer my call?
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  27. she is not in her place can u call after some time or i will forward your mesage to her __________________ She is not in her place. Can u call after some time, or I will forward your message to her.
    I would say something like:- I'm sorry, she is not at her desk / in her office. Could you call back, or I could forward a message to her if you prefer. (Prepositions are tricky, and if someone is "in their place" it marks their position or level of importance in society. For example, there is a book called "In her place", which is about the history of prejudice against women, so I would avoid that phrase if I were you.)
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  28. I understand you are not supposed to end a sentence with a proposition. What's the appropriate way to ask, "What number shall we call you at?"
    If you tried to avoid this with your question it would end up as "At what number shall we call you?" And people will look at you strangely because you will sound as if you fell out of a Charles Dickens novel. In some circumstances it's fine to end a sentence with a preposition, questions beginning with who, where, what, etc. are one instance when it's perfectly fine. For example: I'm sure you wouldn't question "What kind of music are you interested in?" In your questions I would be tempted to use "on" though. Call me at home. Call me on this number. So... "What number shall we call you on?" Or my personal preference:- "What number can we reach you on?" (Remember I'm British. In the USA they probably use "at".)
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  29. Is it correct to say could you make a call for me? --------------------- Is it correct to say, Could you make a call for me?
    A bit more context would be nice, but yes you could ask someone to do that.
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  30. When asking someone to call my phone number do I say call me AT (number) or ON(number) Thank you.
    If you are using the number, it's "on". "Call me on 101010." If you say a place, it's "at". "Call me at work."
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  31. in real world we meet some new person,we say that "nice to meet you" how we perform on online chating or in phone call ------------------- In the real world when we meet someone we say "nice to meet you". What do we say when we are chatting online, or during a phone call?
    Great question. :) I tend to say, "It's nice to talk with you". Jokingly I say, "Nice to virtually meet you".
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  32. is it correct to say \"can you please call me\"
    It\'s not wrong, but \"Could you give me a call\", is more \"natural\".
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